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Thursday August 28, 2008
Terms of Use PDF Print E-mail
Welcome to the PlymouthRiverEels Web site. By using the PlymouthRiverEels Web site YOU AGREE TO BE BOUND BY ITS CONDITIONS OF USE (explained below), LEGAL NOTICES, PRIVACY POLICY and all disclaimers and terms and conditions that appear elsewhere on the PlymouthRiverEels Web site. The policies of PlymouthRiverEels retail store may differ substantially from those applicable to your use of the PlymouthRiverEels Web site.

References to PlymouthRiverEels herein refer to PlymouthRiverEels and PlymouthRiverEels.com as deemed appropriate by PlymouthRiverEels.

PlymouthRiverEels reserves the right to make changes to the PlymouthRiverEels Web site and its Conditions of Use and Legal Notices at any time. Each time you use the PlymouthRiverEels Web site, you should visit and review the then current Conditions of Use, Legal Notices and Privacy Policy that apply to your transactions and use of this site. If you are dissatisfied with the PlymouthRiverEels Web site, its content or Conditions of Use and Legal Notices, you agree that your sole and exclusive remedy is to discontinue using the PlymouthRiverEels Web site.

Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.

Disclaimers and Limitation of Liability
By using the PlymouthRiverEels Web site, you expressly agree that use of the PlymouthRiverEels Web site is at your sole risk. The PlymouthRiverEels Web site is provided on an "AS IS" and "as available" basis. Neither PlymouthRiverEels nor its affiliates, subsidiaries, or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, "Associates") warrant that use of the PlymouthRiverEels Web site will be uninterrupted or error-free. Neither PlymouthRiverEels nor its Associates warrant the accuracy, integrity or completeness of the content provided on the PlymouthRiverEels Web site or the products or services offered for sale on the PlymouthRiverEels Web site. Further, PlymouthRiverEels makes no representation that content provided on the PlymouthRiverEels Web site is applicable to, or appropriate for use in, locations outside of the United States. PlymouthRiverEels and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by PlymouthRiverEels or its Associates shall create a warranty. Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you.

Under no circumstances shall PlymouthRiverEels or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the PlymouthRiverEels Web site, including but not limited to reliance by you on any information obtained from the PlymouthRiverEels Web site that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of PlymouthRiverEels has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the PlymouthRiverEels Web site. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Intended for Users Over 13

The PlymouthRiverEels Web site is intended for use by individuals 13 years of age or older. The PlymouthRiverEels Web site is not directed to use by children under the age of 13. Users under the age of 13 should get the assistance of a parent or guardian to use this site.

Product Display/Colors
The PlymouthRiverEels Web site attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using.

Errors on Our Site
Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and PlymouthRiverEels reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, PlymouthRiverEels will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with PlymouthRiverEels's Return Policy.

Sales Tax Policy
Because PlymouthRiverEels does business throughout the United States and collects and remits sales tax as required by law, the PlymouthRiverEels Web site also collects and remits sales tax as appropriate. If you have tax-exempt status, please visit our PlymouthRiverEels store or contact our sales division at www.PlymouthRiverEels.com or call 508-746-9130. You will be required to provide your state tax-exempt certification prior to purchase. Please note: PlymouthRiverEels reserves the right not to sell to resellers.

Paying for Your Order

You may pay for your orders with a major credit cards issued in the United States of America. Currently, we accept Visa®, MasterCard®, and American Express®.  Generally, credit and debit card are not charged until we either ship the item(s) to you or confirm store availability (at which time you will be charged only for the goods we have actually shipped along with any appropriate taxes or shipping charges). However, we may pre-authorize your order amount with your credit or debit card issuer at the time you place the order, which may have an effect on your available credit line. Please contact your credit card issuer for more information.

If you ordered a special delivery item, you will be charged once a delivery time is confirmed. For digitally delivered orders, your credit or debit card will be charged at the time that you initiate the download of the product.

Validating Your Order
After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order.

Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.

Order Acceptance/Confirmation
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The PlymouthRiverEels Web site reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Return Policy
All sales made through the PlymouthRiverEels Web site are subject to PlymouthRiverEels's return policy. For a complete explanation of the return policy, please see Returns in our Help section.

Order Limitations
We reserve the right to reject any order you place with us, and/or or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the e-mail address you gave us when you placed the order.

Order Limitations/Limited Quantities
PlymouthRiverEels may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. PlymouthRiverEels also reserves the right to reject any order you place with us. These restrictions may include orders placed by the same PlymouthRiverEels Web site account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made. PlymouthRiverEels reserves the right to limit or prohibit sales to dealers.

Shipping
All orders placed on this site are subject to product availability and will be shipped according to PlymouthRiverEels's shipping policies.

In the rare event that your order never arrives, notification of lost items must be received within 60 days from receipt of the shipping confirmation e-mail.

Please review the Shipping page for additional information on shipping times, rates, and policies.

Termination of Use
PlymouthRiverEels may, in its sole discretion, terminate your account or your use of the PlymouthRiverEels Web site at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. PlymouthRiverEels reserves the right to change, suspend, or discontinue all or any aspects of the PlymouthRiverEels website at any time, without notice.